FAQs

How do I return an item?

There will be a restocking fee of 15%. if items are soiled with dirt or makeup they are not refundable.

We are always happy to offer help and suggestions about fitting. We suggest contacting us at info@horseandriderboutique.com if you have questions about which size you should order as opposed to ordering just to try on.


Where are you located?

We have a Boutique in Del Mar, CA. 2673 VIA DE LA VALLE UNIT H.

Also we have a booth at most Dressage Shows in California and at CDIs throughout the country.


When are you open?

12-3pm or by appointment. We are closed Wednesday and Sunday.


What if I can't make it there on time?

Just contact us, we are happy to work around your schedule


What is the best phone number to reach you?

310-980-556


What is the best email to reach you?

info@horseandriderboutique.com


How can I schedule a trunk show?

We ask to have 7 pairs of boots confirmed to be ordered before we confirm a trunk show. It involves a lot of work and expenses to travel with inventory to trunk shows, that's why we ask for a minimum commitment. 


I'm not sure what size I am.

We can send fitting coats, breeches, boots to you to try before ordering or buying. Shipping both way is customer's responsibility.


Can I try products without committing to buy right away?

Yes, we do send selections to customers to see what they like. Keep what you want, send back what you don't. You have to contact us beforehand to arrange a shipment. Shipping both way is customer's responsibility.